FACILITY SERVICES

Your partner in Consultancy Services

Consensus Facility Services is your professional partner in the field of facility issues and in particular everything related to Hygiene and Health. More than 75 years of experience and expertise in cleaning, sanitary hygiene, cleaning products and materials, corporate clothing as well as waste management, in combination with a contemporary approach and knowledge of purchasing and (contract) management processes, ensures that your Hygiene issue is is in the best hands!

Tenders (EU)

Consensus Group and its subsidiaries Pro Facility Adviesbureau and Facility Specialists have years of experience in the advice, tendering and contract management of large and complex (EU) tender projects. Projects where the complexity is caused, among other things, by the many variables that influence the costs and quality of the cleaning activities. Complexity also because keeping the specifications data up-to-date is an often manual and time-consuming activity that is therefore often either not done (properly) or left to the cleaning organization. This often results in a gradual increase in costs. The research that Consensus has done in the market with its subsidiary Pro Facility and Ant Solutions has shown that this is the case with 8 out of 10 organizations.

It is also often unclear which agreements, at what cost and which quality to be delivered, are now included in the contract and what more and certainly less work is. This causes noise and irritation in the mutual relationship, while at the same time a lot of energy is lost from both parties to retrieve the correct data.

Ultimately, the goal is that in co-makership between client and supplier, all energy should be invested in achieving an optimal service to the final customer, the building residents or visitors, whereby efficiency can be increased through a proactive innovation and sustainability of services should be continuously improved.

In order to go through a good tendering process and to select the right partner, carefully following a well thought-out and meticulous process is key. We describe in detail which steps we go through in which sequential process to arrive at a good new cleaning contract with the associated Service Level Agreement (SLA) and included Key Performance Indicators (KPIs).

Quality Inspections

Consensus uses the ANT Solutions measurement system to carry out quality measurements. This measuring system is ISO 9001, NEN 2075 and EN 13549 certified and is therefore the only online cleaning quality measuring system certified in the Netherlands. Consensus Facility Services, its sister company Pro Facility Adviesbureau and Facility Specialists, as well as the software company for contract management in the cleaning industry ANT Solutions, fall under the Consensus Group. In this way knowledge, expertise and capacity can be shared and a total package of services and services to the customer can be guaranteed. ANT Solutions' measurement system is in line with the current result-oriented contract forms. It is only judged on the result and not on the action.

By using this measuring system, both the daily checks and the periodic checks can be carried out digitally using the same method. Data with regard to quality is consistently collected in this way. The reports can be used to monitor recorded KPIs and other management agreements.

In addition to using this measurement system, we can expand the quality controls with our H3 based micro biological measurement system, by using microbiological swap tests. With these tests we can test critical contact points, such as door handles, light buttons, etc. for the presence of microbes. Various microbes can survive on these surfaces for a longer period of time and, given the COVID-19 situation, require an extra critical look. By performing the microbiological swap tests, we can assess whether these points are cleaned correctly and with the correct means.

Cleaning Consultancy

Consensus has been around for over 20 years and has a team of professionals with more than 75 years of knowledge and expertise in the cleaning and hygiene industry. We have in-house knowledge of the latest technological developments and the application of resources and products. Not only in the Netherlands or Europe, but worldwide we have a network of leading partners in our field. We analyze the problem, advise the solution and realize projects with the desired result. With application and knowledge of the latest developments and innovations. With our services we contribute to the realization of your strategic and operational objectives and we provide sustainable and circular solutions. Of course we do this carefully and always together with you as a client. We see your cleaning and hygiene problem as a challenge. A challenge to find the best, most sustainable but also innovative solutions for you, which reduce your total cost of ownership and ensure that your problem today is the solution for tomorrow.

FACILITY SERVICES

Your partner in Consultancy Services

Tenders (EU)

Learn more about your possibilities in Consultancy