Your partner in Consultancy Services
Consensus Facility Services is your professional partner in the field of facility issues and in particular everything related to Hygiene and Health. More than 75 years of experience and expertise in cleaning, sanitary hygiene, cleaning products and materials, corporate clothing as well as waste management, in combination with a contemporary approach and knowledge of purchasing and (contract) management processes, ensures that your Hygiene issue is is in the best hands!
Consensus Group and its subsidiaries Pro Facility Adviesbureau and Facility Specialists have years of experience in the advice, tendering and contract management of large and complex (EU) tender projects. Projects where the complexity is caused, among other things, by the many variables that influence the costs and quality of the cleaning activities. Complexity also because keeping the specifications data up-to-date is an often manual and time-consuming activity that is therefore often either not done (properly) or left to the cleaning organization. This often results in a gradual increase in costs. The research that Consensus has done in the market with its subsidiary Pro Facility and Ant Solutions has shown that this is the case with 8 out of 10 organizations.
It is also often unclear which agreements, at what cost and which quality to be delivered, are now included in the contract and what more and certainly less work is. This causes noise and irritation in the mutual relationship, while at the same time a lot of energy is lost from both parties to retrieve the correct data.
Ultimately, the goal is that in co-makership between client and supplier, all energy should be invested in achieving an optimal service to the final customer, the building residents or visitors, whereby efficiency can be increased through a proactive innovation and sustainability of services should be continuously improved.
In order to go through a good tendering process and to select the right partner, carefully following a well thought-out and meticulous process is key. We describe in detail which steps we go through in which sequential process to arrive at a good new cleaning contract with the associated Service Level Agreement (SLA) and included Key Performance Indicators (KPIs).